Facility management

Implementing a system that covers a range of processes usually requires significant effort and can be a source of frustration. It also demands time for managing and maintaining such a system. This often becomes a barrier to adopting a new, more effective management approach, limiting the ability to compete with major players in the market.

Therefore, we do it for you. We provide you with the tool, configure it, maintain the system, enter data, and set up devices. Your role is to show us what you do and what you expect in terms of process improvements.

Beyond the areas below, any processes can be implemented where gathering information, transferring it, and analyzing the frequency of various event types is essential.

PLANNING AND TASKS

  • Infrastructure inspection planning
  • Customizable inspection checklists
  • Automatic notifications for required inspections
  • Service work scheduling
  • Subcontractor audit planning
  • Communication with tenants
  • Alerts for uncompleted tasks

INSPECTIONS

  • Infrastructure inspections.
  • Subcontractor audits.
  • Task lists for service staff.
  • Collection of multimedia data.
  • Collection of tenant reports.
  • Offline operation! Works in basements and other areas without network access.

INCIDENTS

  • Staff can report strictly categorized incidents or describe them freely.
  • Immediate email notifications.
  • Problem resolution path defined by custom status assignments for each incident.
  • Automated notifications to selected individuals on the client side or within the organization.
  • Individually customized incident views for resolution.

BI – BUSINESS ANALYTICS

  • Built-in reports.
  • Integration with external BI tools.
  • Aggregation with other databases.
  • Custom, interactive data dashboards.
  • Specialized analyses on demand.

Automated request handling

Any person on the managed premises can report issues according to assigned categories. These may include infrastructure faults, tenant requests for late deliveries, etc.

Each such report, upon entering the system, can be automatically forwarded to the person or company responsible for resolving the problem.

This organization of work shortens communication paths and speeds up task completion.

Managing task lists

Persons responsible for specific areas receive system views limited to their duties.

The panel enables not only instant overview of unresolved issues but also flexible filtering of pending tasks.

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    KOMES Sp. z o.o.
    Warszawska 400, 43-300 Bielsko-Biała

    +48  603 080 099

    info@koios-mail.pl